What is Aviation Hospitality? Aviation and Hospitality Management Courses

Eligibility Criteria for Aviation Hospitality Courses

There are three ways one can get to pursue an aviation hospitality course and hence make a career in it. Check these following sets of eligibility criteria required.

Step 1:

• Candidates can take any stream in class 10+2

• Students must have passed with minimum qualifying marks in +2 to be eligible for admission to aviation courses .English is a mandatory subject for pursuing most courses in aviation

Note : Cabin Crew

Candidates with excellent communication skills in english and a minimum qualifying marks in plus two in any stream (preferably maths) are eligible for attending cabin crew job interviews. A certificate/associate degree programs in flight attendant training are optional. Age limit and health and fitness are other prerequisites recruiters usually consider. Job training is usually provided by the designated airline. ( Related Article- Diploma in Ground Staff & Cabin Crew Training).

Step 2:

Take Bachelors in Aviation/ Hospitality

• B.A/BBA/BSc in Aviation /Hospitality are the common courses available in this area to be ground staff in the aviation industry.

Note: Certificate/ Diploma in Aviation /Hospitality

• Diploma/Certificate programs are also available in aviation /hospitality with a minimum qualification of 10+2

Step 3:

Take MBA/MA /MSc in Aviation /Hospitality

The graduates in any discipline are eligible for masters in aviation and hospitality. Duration of these courses shall be 2 years.

Note : Post Graduate Diploma in Aviation/Hospitality

Candidates with graduation in any discipline or diploma in Aviation /Hospitality are eligible for 1-2 year post graduate diploma courses in this field.

Skills Required for Aviation Hospitality Courses

• Reliable

• Team worker

• Presence of mind

• Determination

• Language skills

• Good health & physical fitness

• Agility & good sense of balance

• Technical skills & understanding

• Pleasant & friendly personality

• Confidence

• Patience

• Punctuality and politeness

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Aviation Hospitality Professionals: Job roles

Aviation hospitality professionals are mainly concerned with safety-related duties. They provide any special needs of passengers to ensure they receive the proper care while boarding. Check the pointers below to see what does their day to day work include:

• Providing excellent customer service to passengers while ensuring their comfort and safety throughout the flight

• Developing and maintaining excellent relationships and open communication with internal and external departments

• Ensuring whether all emergency equipment is in working order prior to take off and there are enough supplies on board

• Investigating discrepancies and customer complaints in a timely manner, identifying problem areas and course of action required to prevent recurrence of service failures

• Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations

• Providing coaching and leadership to operational teams, monitor performance through the Spot Review system and ensure performance improvement

• Ensuring high standard customer service standards are delivered to VIP/CIP/IO passengers

• Giving first aid where it necessary

• Making announcements on behalf of the pilot and answering questions during the flight

Job Profiles in Aviation Hospitality

The various job profiles one can get in aviation hospitality careers include:

Aviation Hospitality Jobs

Aviation Hospitality: Salary Offered

The average salary for a fresher in the aviation hospitality industry varies as per their job roles. The starting salary for a cabin crew/ steward is Rs. 5 lakhs - Rs. 7 lakhs per year whereas for the ground staff, the package is between Rs. 4 lakh - Rs. 6 lakh. Candidates after gaining sufficient experience can even start their own aviation training centres or can work as full-time grooming/ professional trainers. There are many travel and tourism companies too that hire aviation degree students. Listed below are some of the top aviation recruiting companies:

• Airport Authority of India

• Make My Trip

• Airbnb

• Yatra

• Air Asia

• Air India

• Vistara

• Spicejet

• Indigo

• Go Air

Top Colleges in Aviation Hospitality