What is Hospitality and Travel?- The opportunities are nearly limitless with a course study in tourism and hospitality. So what is hospitality and travel? It is a sector which is recognised for a wider service industry, with a focus on leisure, rather than more basic needs. The course in hospitality and tourism equips you with the management, marketing and operational skills within the travel or hospitality arenas. Being that both industries pull different aspects from several other fields, you will partake in an interdisciplinary course of study. In the field of Hospitality and travel, apart from degree courses candidates can also pursue diploma or certificate courses. Some Certificate courses that candidates can pursue in Hospitality and Travel are Certificate course in Certificate in Food and Beverage Service, Air Ticketing & Travel Management, Certificate in Food Production and Patisserie,Certificate in Travel and Tourism Management, as well as similar courses. Some popular specialisations in the field of hospitality and travel are:
Hotel/ Hospitality Management
Food and Beverage Service
Bakery & Confectionery
Front Office Management
Travel and Tourism Management
Fares and Ticketing
Also read- Best Hospitality Management Courses That Give You edge
Candidates must have completed their Class XII or equivalent from a recognised board with passing marks.
For admission into many colleges it is necessary that the candidate must have studied and cleared English as a core subject of study at their Class 12 level.
Candidates must have secured minimum 55% aggregate marks in class XII to be eligible to pursue a Hospitality and Travel course.
Candidates can attain admission in Hospitality and Tourism course on the basis of merit or an entrance exam. Many prestigious Hospitality and Travel colleges shortlist aspirants on the basis of their performance in an entrance exam.The entrance exam for Hospitality and Travel mostly consists of topics asked from Numerical Ability, Service and sector aptitude, Logical Reasoning, Hospitality awareness and English language. Some of the common and known Hospitality and Travel entrance exams conducted in India are listed below:
MAH HM CET
IHM Aurangabad Entrance Exam
Christ University Entrance Test
Also read- Top Hotel Management Entrance Exams in India
The curriculum of a Hospitality and Travel course varies from college to college. Some of the common topics that are taught in a Hospitality and Travel course offered at the UG level are:
Bachelors in Hospitality Management
BBA in Hotel and Tourism Management
BVoc in Hotel Management
Bachelor of Hotel Management( BHM)
Bachelor of Hotel Management and Catering Technology
BSc in Hospitality and Catering Management
BSc in Hospitality and Tourism Studies
BSc in Airlines, Tourism and Hospitality
BSc in Hospitality and Hotel Administration
BBA in Hospitality, travel & tourism
In the Hospitality and Travel industry aspirants have a plethora of job profiles as well as opportunities that would be open to them. Thus, candidates can join hotels, travel agencies, airlines and similar fields after successfully completing a course in Hospitality and Travel. Some job profiles that candidates can opt to pursue in this field are as mentioned below:
Hotel Manager: Individuals working in such a job profile are in-charge of the overall operations of a hotel. A hotel manager is responsible for maintaining the standard of service offered at the hotel and also ensures that all facilities are offered to guests. A hotel manager supervises the working of the housekeeping department, ensures that good quality food is offered to guests and is also involved with the working of the banquet department. He/ she is responsible for increasing the revenue earned by the hotel.
Food and Beverage Manager: Professionals in this career choice need to plan, organise and supervise the work of the catering department. People in this profile are usually entrusted with the task of interacting with guests and ensuring that the needs/ demands of customers are fulfilled.
Front Office Manager: In this job profile one is required to supervise the work of reservation clerks, receptionists, information clerks, doorman and the bell boy. Front office managers are also responsible for ensuring that rooms offered to guests meet their requirements. A front office manager also needs to coordinate between the housekeeping department as well as the food and beverage department from time to time to ensure that requests made by guests are fulfilled on time.
Restaurant and Food Service Manager: Individuals working in this profile are responsible for taking stock of cutlery, cleaning supplies, linens, paper, cooking utensils as well as furniture and fixtures of the hotel’s restaurant areas. They are also the people in-charge for arranging equipment maintenance and repairs.
Housekeeping Manager: Individuals working on this job profile are responsible for ensuring that the entire hotel premises, right from the guest rooms, banquet halls, meeting rooms as well as the reception area, is clean and well maintained. A housekeeping manager is responsible for making rosters, training staff and supervising the work of housekeepers, cleaners and seamstresses. Housekeeping Manager is also tasked with the job of ordering cleaning supplies in a timely manner.
Chef: They are responsible for preparing meals, training kitchen staff, ordering supplies, planning menus, managing the kitchen budget, enforcing health and safety regulations and preserving food quality. Chefs are usually the first people to reach for work and the last ones to leave.
Floor Supervisors: They are in charge of the upkeep of all the rooms on a hotel’s floor. They work closely with maids and bell boys.
Steward/ Stewardess: Individuals working in this job profile are responsible for ensuring that cutlery is laid out at the hotel’s restaurants as per requirement. They also need to ensure that the banquet rooms have adequate and proper furnishings. Stewards also need to ensure that the food for room service is prepared quickly and orders are served quickly and accurately.
Cabin Crew: In this job profile, one joins the aviation industry and is responsible to ensure the safety of passengers on board an aircraft. Apart from this, the Cabin Crew also serves refreshment to passengers on an aircraft.
Travel Agent/ Consultant: In such a job profile one is expected to coordinate and book transport and other travel requirements for clients. Travel Agents provide their services to their client who can be an individual or even a group.
Travel Coordinator: In this job profile one is allocated the task of organising the travel arrangements of corporates or large organisations, which can be an office, college or university. The job profile of a travel coordinator may include booking flights, reserving conference rooms, coordinating between the organisation and the hotel as well as supervising support staff.
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