“The industry should invest in tourism skill training need assessment”, says Prof. Nimit Chowdhary, Head of Tourism and Hospitality, Jamia Millia Islamia

Nimit_ChowdharyProf. Nimit Chowdhary, Head of Tourism and Hospitality studies at Jamia Millia Islamia, asks academia to be ready for a paradigm shift in skilling landscape….

Industry-academia gap has long been in contention in hospitality education. However, there is a significant third party to the whole schema – the learner in academia who is a prospective employee in the industry. It is this individual who has been erratic all this time and continues to be unpredictable. This situation is worsening the current scenario in the industry. 


A skill shortage in the hospitality industry is estimated at more than eight million. On one hand, the hotel and restaurant industry is facing significant attrition challenge of about 40-50 percent, the annualized attrition rates in the food service sector are as high as 90-100 percent. On the other hand, the prestigious institutes of hotel management, including IHMs and FCIs, are losing graduates to other industries. Tourism and hospitality graduates are complaining of little salary packages in the industry when compared to other industries such IT, retail etc. 


The changing scenario

The expectations of the learners are changing. According to futureworkplace.com, 91 percent of Millennials (born between 1977-1997) expect to stay in a job for less than three years. Today, it is expected that an individual will change jobs 10 to 15 times in a career span with an average of 12 job changes. According to staffing portal, the balancecareers.com, many workers spend five years or less in every job, so they devote more time and energy transitioning from one job to another rather than staying at one place.


According to forbes.com, college graduates today believe job-hopping can speed career advancement. Job hoppers are supposed to have a higher learning curve, be more top performers, and even to be more loyal. According to a study, workers who stay with a company longer than two years are said to get paid 50 percent less. Experts suggest that one should plan on switching jobs every three years for the rest of their life. 


So, what is the prescription?

An individual is expected to make 12-15 job changes in a career span which will also mean that he will have around seven career changes in a lifetime. Reskilling will, therefore, be required more often. With one skill set, an individual will expect to be employed for three-six years. The academia including the training infrastructure should get ready for this paradigm shift in skilling landscape. 


So tomorrow, an individual will seek a small ‘shot’ of skill and try to capitalize on the investment over next three-four years. Subsequently, he should have two choices- one, upgrade the skill and advance in the career; or acquire another skill and change career/job. Rigid, long-term programmes (BSc, BBA, MBA, etc.), especially in tourism, will be out of fashion. 



There should be continuous monitoring of skill gaps (both quantitative and qualitative). The industry should invest (research) in tourism skill training need assessment. Skill training should be as per the industry’s need assessment and not as per any government’s whims and fancies. 


Ministry of Tourism (MoT) should increase reach beyond IHMs and IITTMs to universities, polytechnics, etc. for skilling. MoT should take the initiative to support and manage a National Tourism Skill Exchange Online Portal/App where on the one hand any employer can post his/her requirements, while on the other, any prospective trained youth can access these vacancy notifications. The capacity building today is a different ball game. It has to be played differently.    


Suggested Reading: Expert Interview


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Ayush 1 day ago

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AyushLast Seen: 9 hours 34 min agoJoined on: 17-Aug-2018Education Interest: ManagementEducation Level: Class 12

I am registered myself in spot round of Jamia millia islamia for bba and i have got 46.75 marks and 942 rank

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Md BahauddinLast Seen: 10 hours 10 min agoJoined on: 02-Jun-2018Education Interest: EngineeringEducation Level: In Graduation

Hey Ayush,

Based on your rank and score

you have low chances to get JMI

but carry on may be the cut off will decrease like 2017.

Do your spot round properly .


Nayan Grover 3 days ago

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Nayan GroverLast Seen: 2 days 16 hours agoJoined on: 20-Apr-2018Education Interest: LawEducation Level: Class 12

What are the packages ( Average and Highest) after 5 year b.a. llb?

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Ayushi Sharma 3 days ago

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Ayushi SharmaLast Seen: 10 min 48 sec agoJoined on: 14-Aug-2018Education Interest: Degree ProgrammesEducation Level: In Graduation
HelloIn corporate firms, a graduate can earn an attractive salary of 12-13 lakhs per annum. They get a good working environment with a desk job. But a litigator who is equipped with both litigation an...Read More

Ayush 3 days ago

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AyushLast Seen: 9 hours 34 min agoJoined on: 17-Aug-2018Education Interest: ManagementEducation Level: Class 12

I have got 46.75 marks and 942 ranks in jamia millia islamia entrance for bba in general category

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Zubin Mehta 3 days ago

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Zubin MehtaLast Seen: 9 hours 1 min agoJoined on: 13-Apr-2017Education Interest: MBAEducation Level: Graduate & Above
Chances less for conversion for BBa Under General category as cutoff is within 55 to 70 marks undsr JMI Entrance exam. Your chances look low as students with 50 marks do have good chances for last ro...Read More

Mukesh kumar 3 days ago

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Mukesh KumarLast Seen: 3 days 11 hours agoJoined on: 17-Aug-2018Education Interest: ManagementEducation Level: Graduate & Above

I have done bba in jmi and I want to take admission in MBA for distance course in ignou.plz suggest when the admission is opened..

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Syed ShahnawazLast Seen: 1 day 10 hours agoJoined on: 12-May-2018Education Interest: Degree ProgrammesEducation Level: Graduate & Above
Dear,The admission are in progress you can take the admission by filling the online application of admission and submite it by paying1050 through online.You can download the appliation form on there o...Read More

ABRAHAM KHAN 5 days ago

ABRAHAM KHANLast Seen: 10 hours 25 min agoJoined on: 11-Jul-2018Education Interest: MedicineEducation Level: Class 12

I got 403 marks in neet 2018 can i get JMI BDS in mop up round 2018 from general muslim category?

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Mayank Kukreti Last Seen: 21 hours 40 min agoJoined on: 19-May-2018Education Interest: MedicineEducation Level: In Graduation
Hii Based upon your marks your Chances of getting a seat in bds course is moderate but in case you don't get the seat  then you can try for management quota seat.I hope this information helps yo...Read More